01-04-2013 06:02 AM
Hi all I need your help,
I have bought a new BB Curve 9360 and transferred datas from an old BB using desktop manager
I have two strange (for me problems:
- if I try to open an attachment (specially PDFs) I get an error "Request already sent. Send again?"
- the new email messages appears only under the All envelope and not under the @domain.it envelope
Bye and cheers from Italy , Bruno
Solved! Go to Solution.
01-06-2013 02:49 PM
Hi and Welcome to the Community!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your BIS configuration for the affected email accounts. Otherwise, you should contact your mobile service provider for formal support.
01-17-2013 09:27 AM