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Super Contributor
Posts: 396
Registered: ‎08-03-2008
My Device: Blackberry 9530

Re: Re: PENDING blackberry messenger contact

Click on email settings > login into the BIS server (if necessary) > service books > send service books
__________________________________________________________________
John
Stevie Ray! 1954-1990

** Don't forget to resolve your post with the accepted solution.
New Contributor
Posts: 7
Registered: ‎10-08-2008
My Device: Not Specified

Re: Re: PENDING blackberry messenger contact

Issue still unresolved.

Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Re: PENDING blackberry messenger contact

what happened when you did what jrdante told you ?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
Posts: 6
Registered: ‎10-15-2008
My Device: Not Specified

Re: Re: PENDING blackberry messenger contact

Re sending service books works for some but not others seemeingly. I am having this problem for 3 weeks now and no resolution yet. Contacts have got service books resent, i have also plus re installed BBM plus OS and even upgraded OS.

 

So far no one has come up with a proper resolution so any help that works would be great.

New Contributor
Posts: 7
Registered: ‎10-08-2008
My Device: Not Specified

Re: Re: PENDING blackberry messenger contact

When I send a request to a blackberry user to be added to messenger.  Once they accept, I get an email back from their blackberry with the subject line:  <$RemoveOnDelivery,SupressSaveInSentItems>   the the message is:  BLACKBERRYMESSENGERINVITESTAGE2

 

This is the only thing it says and the requested participant remains pending.

Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Re: PENDING blackberry messenger contact

okay, now we have something to investigate.
that email should have been processed silently by your device.
you should never have seen it.



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Re: PENDING blackberry messenger contact

home screen >> options >> security options >> firewall >> block incoming messages

check that the PIN is not checked.



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
Posts: 7
Registered: ‎10-08-2008
My Device: Not Specified

Re: Re: PENDING blackberry messenger contact

Thanks....I made sure that nothing was checked and it wasn't.
Contributor
Posts: 10
Registered: ‎10-28-2008
My Device: Curve 8320

Re: Re: PENDING blackberry messenger contact

Hey there, I am experiencing the exact same issue as skytraxx.  My BBM was working properly for three months.  Now my contacts in Dubai and in Kuwait can not communicate with me in Argentina as before.  I have gone through the whole trouble shooting process, downloaded the latest OS for my 8320 and registered the Host tables, received service books from my provider and did the battery pull a dozen times.  

 

My contact receives my invitation as follows;

 

Disposition: automatic-action/MDN-sent-automatically; displayed
X-MSExch-Correlation-Key: eO1HSfIRoUin1sgz0qgHNw==
Original-Message-ID: <
102836636-1225111602-cardhu_decombobulator_blackberry.rim.net-10005171-@bxe305.bisx.prod.on.blackber...>
 

and they accept it and I receive

 

<$RemoveOnDelivery,SuppressSaveInSentItems> BLACKBERRYMESSENGERINVITESTAGE2


-------o-------
208:AQEBAAECBAACLMWrPQAACAEAAwAVAAQCStU+D7XEumgGWRQ+Ej5JC96DFlwUAAXx8WrgwvcZ81phLgra07PY3ZnbvRQABqU3suSXQ97t/6h+phN1Dtxch6zuNAAH8vFq4EUgvLDSBuBJFOG4le0SzI2Il0T7ep/6MOr/+N2vYNsu+tF4jUSJK1R9RWJlFMGTygQACQt1HwAAAFA=

When we did the reverse, and I received the invitation, my acceptance response did not reach them and my BB sent me a message as follows:

 

To:      "My contact name"
  Subject: <$RemoveOnDelivery,SuppressSaveInSentItems>
BLACKBERRYMESSENGERINVITESTAGE2
  Sent:    Mon, 27 Oct 2008 17:05:45 +0400

was not readMon, 27 Oct 2008 16:06:17 +0400਍
Final-Recipient: RFC822; contact name.com
Disposition: automatic-action/MDN-sent-automatically; deleted
X-MSExch-Correlation-Key: JEHVOOlQbE+dP+UQ/kc0wA==
Original-Message-ID: <1311364445-1225109132-cardhu_decombobulator_blackberry.rim.net-75363799-@bxe305.bisx.prod.on.blackbe...>

New Contributor
Posts: 4
Registered: ‎10-31-2008
My Device: 8700C

Re: PENDING blackberry messenger contact

Having the same issues with no solution yet. Have tried all suggested except going to China.

AT&T

8700c

4.2.1.114

Everything worked perfectly when pinging UK before, now...

sent pin request to UK still pending

sent pin request to UK thru contacts list...received but reply cannot be received in the States

pin request sent from UK never received

pin requests and messaging works flawlessly within the States

 

I have seen so many posts in this forum and others all having the same problem starting about the same approximate time. RIM, what gives? This is obviously a problem on your end. Fix the relay system please. BBM is the best way for us to connect. It is one feature that sets BB ahead of others.