06-19-2009 08:09 PM
Without getting into it too long story short before the upgrade came out all I did was plug my phone into my computer and it asked me if I wanted to transfer pics and it did. Now it is saying there is nothing to be found. I have tried saving them to the media card or to the System, or to the Device Memory and nothing seems to be working. Now I have pics in different files on my phone but they won't transfer....!! When you go to help you get this long explaination of how to switch it to Mass Storage and I can't understand it.
06-20-2009 02:39 AM
Hi and welcome to the forums!
You might want to try deleting all BBTHUMS.DAT files on the media card.
The .DAT files are merely reference files that allow the Blackberry to quickly find your media.
If you use your PC make sure you set folders to "show hidden" when searching the media card.
You can also use the explore feature on the Blackberry.
Go to the main media screen, press menu, select explore. You will see the media card.
Go into each directory, menu key, show hidden, select the DAT file and delete it.
Once complete do a battery pull (or use Quickpull in installed) to restart the device.
Give the device at least 10 minutes to scan the media card and reindex the files.
See if your media is displayed.
If you are using the media manager program, you might want to try the following.
I find it much quicker, more efficient, and no program restrictions.
Attach the USB to the BB and the PC. Don't use desktop manager.
Go to "My Computer" on the PC and the media card will show as a flash drive.
Then you can "drag and drop" or cut and paste files to the media card
Use the following settings in the memory option of the Storm:
At the home screen, go to options, memory and set the following options:
Media card support ON
Encryption mode NONE
Media transfer protocol ON
Mass storage support ON
Auto enable Mass storage support when connected ON
No data will be lost when doing the following: pull the battery while the device is ON.
Replace after a minute, Let the device reboot 1-3 min, see if the problem is fixed.
06-22-2009 02:01 PM