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BlackBerry® OS Smartphones

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New Contributor
Posts: 3
Registered: ‎06-23-2009
My Device: Not Specified

PICTURES DON'T SYNC, THEY ARE DUPLICATED

I have a Storm, 9530, v5.0.0.328 and a Mac. I use Blackberry Desktop Software to sync. 

 

However, rather than sync, my pictures are duplicated. I checked the various albums I want to sync. They appear under Picture Folders on my Storm. 

 

However, whenever I sync my phone, the photos in the various folders are duplicated on the phone. 

 

Do I have to just sync them once and then uncheck them so they don't sync again? What if I add a new picture to a particular album on iPhoto and then sync it? I will get duplicates of all the other photos.

 

How can I solve this issue?

 

Thanks,

 

Rex

Retired
Posts: 1,074
Registered: ‎01-25-2010
My Device: 9000, 9500
My Carrier: Rogers

Re: PICTURES DON'T SYNC, THEY ARE DUPLICATED

Hello,

 

Backup the BlackBerry smartphone. In BlackBerry Desktop Manager top menu select Device-Forget Device. Unplug the BlackBerry smartphone and Restart the Mac. Re connect the BlackBerry smartphone and setup the sync again. Select overwrite Device data.

 

Thank you  


-DrP


 


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