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BlackBerry® OS Smartphones

New Contributor
Posts: 8
Registered: ‎03-16-2012
My Device: Z10
My Carrier: Vodacom

PIM synchronization freezes

During PIM synchronization, BlackBerry Desktop Software 7.0 freezes at "Preparing sync preview" 

I use BB Bold 9800, software 6.0 bundle 2475

there is a post Article ID: KB29903 (dated 16 feb 2012 !) mentionning the problem in the BB Technical Solution Center describing this problem, however I left my phone connected for the whole night and it did not help

the resolution says This is a previously reported issue that has been escalated internally to our development team. A resolution will be provided as soon as possible 

As soon as possible! How soon is it gonna be before I switch loyalty to BB?