09-02-2008 12:20 AM
The Pin Number is the number associated to your blackberry.
It is found in Options > Status.
However when you connect it to the application loader, the PIN number box will pre-populate with the device PIN connected to it.
You need to ensure you have also installed the OS for the device, and not just the desktop Software.
To check, on the desktop Manager go to Help > About Desktop Manager > Device Software>> In here will be your device OS if it is installed. If not, you will need to get it from ur carriers website here http://na.blackberry.com/eng/support/software/inte