12-13-2012 02:20 PM
i was wondering if anyone can help me please!! URGENT!
model - blackberry 9320
i plug my charger in and it comes up with the charging icon saying its charging then a red cross appears in the middle of the screen.
ive tried a different battery but still the same.
can anyone pleaseeee helppp??
12-13-2012 02:42 PM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!