05-05-2008 10:43 AM
05-07-2008 04:19 PM
Hi! Do you have one of the newer, high-speed devices from RIM that were released after the last version of PocketMac was posted? 8110, 8120, 8130, 8310 or 8330?
If so, first, visit the download page: http://na.blackberry.com/eng/services/desktop/mac.
It sounds like you have already downloaded the first one, under the heading "PocketMac v4.0.20b for BlackBerry." If you have erased it, go ahead and download it again, and Install that first.
You may also need to download the patch that allows you to connect to those as well. That patch is on the same page, under the heading, "PocketMac Driver update -- DriverUpdate.dmg." Install that immediately AFTER you have installed the main PocketMac Program.
If you continue to have errors, please do work with PocketMac support at http://www.pocketmacsupport.net so the techs can help find out what is going on in your system to cause crashing like that in your Mac. Thanks!
05-09-2008 12:44 PM
09-06-2008 10:19 PM
I am having the EXACT same problem, but when I go to download V4.0.20b for BlackBerry, nothing is there to click, the older version has a link.
Any advice would be greatly appreciated!!
09-07-2008 06:36 PM
At the bottom of http://na.blackberry.com/eng/services/desktop/mac.
If you're still experiencing trouble, please feel free to contact us directly at the website below.
09-27-2008 10:02 PM
I have a Sprint BB Curve 8330 and I have a Mac running OSX 10.5.5
I have the exact same problem described above.
Is there a newer software update that fixes this? Please help. Thank You.
09-28-2008 02:05 PM
May I suggest you open a new thread,
You will have more users read it, therefore more input
towards quicker resolution. I would also open the new
thread in the Blackberry's for MAC section. I'm sure you will
Get more MAC specific info.