04-23-2009 05:16 PM
This seems to be a very typical problem (note to pocketmac developers) and I have no idea what else to do?
I have an iMac Intel 10.5.6, a Blackberry Bold, Entourage 2008, Pocketmac 4.1.25 + Driver update installed. I have uninstalled pocketmac from my computer, reinstalled 4.1.25, trashed Blackberry Extensions found in my library, emptied the trash, restarted, installed driver updates, opened Entourage, tried every USB port - all in a variety of combinations and NOTHING has worked! Oh and I have changed my mass media storage in my Blackberry to YES.
My blackberry is reading on my desktop... but when I try to sync I still get a "skipping" error message. PLEASE HELP!
04-23-2009 05:49 PM
Note: It would be best to check and see if Auto Enable Mass Storage Mode is set to Yes or Prompt provided the drivers have been properly installed.
06-09-2010 09:37 PM
I'm not that computer savvy... Unfortunately I can't find any solutions for this issue. My BB has actually synced in the past but I haven't been able to sync my device in months... BB support says sorry I can't help you... Very disappointing, I won't buy another one that's for sure....