01-29-2012 02:12 PM - edited 01-29-2012 02:13 PM
Since developers can delete negative reviews at will from App World, I propose we start a thread here. Please post app name, developer, amount paid, and your feedback/issue. PLEASE contact developer and RIM support before posting feedback. Some developers DO try to correct problems with their product and RIM needs to know that we are an active community. Since positive reviews are not deleted by developers (some may be fabricated), I suggest we concentrate on negative reviews only. Ideas?
USA On-Device GPS Map by Skylab Mobilesystems ($10.00) .
App will not cache map on device rendering it useless. Skylab deleted the negative review I posted.
01-29-2012 01:15 PM
First time poster. If I've posted in the wrong forum, your help is appreciated.
Recently, I purchased an app from Skylab called USA On-Device GPS Map ($10.00) for my brand-new Playbook (first-time RIM customer). There was one review with glowing feedback that suggested this app would meet my needs. I was very excited to finally join the tablet community, and was looking forward to use my tablet as a GPS device, but the app has not worked once. I contacted the developer for assistance and several weeks later I'm yet to receive a response. I went back to App World to leave a negative review, by then there were several dissatisfied customers. Today, I checked back to see if my review had been posted, but instead, all negative reviews had been deleted. There isn't a single negative review posted. Skylab has conveniently deleted them. I tried to re-post, but now I can't. This is UNETHICAL!!!
I'm afraid others will spend their money on something that is useless. I contacted RIM support to report the shady practices of this developer in hopes that they would contact them, but they said they couldn't do anything about it. How can RIM allow its customers to get ripped off? This does not inspire confidence in the company. Now, I'm reluctant to buy any more apps from App World. How can you distinguish the ethical from the unethical developers if negative reviews can be easily deleted by them? I think RIM is making a mistake. Apps is one major reason why people buy tablets. I like my Playbook and hope to have a better experience once the Droid Market opens to us. Until then, I'll take the $10.00 loss as a lesson, and not buy any more apps from App World. How disappointing!
01-29-2012 06:18 PM
04-26-2012 09:51 AM - edited 04-26-2012 09:52 AM
I got an app called SayIt by BachKhoa University about 2 weeks ago. It was $4.99. The app is supposed to be a virtual assistant like Siri for the BlackBerry. The app has very little commands, and I was happy to see that there would be updates to it which would add to this functionality.
Yesterday, I received a notification that there was an update. I went to the upgrade area and found that the update fixes bugs, and adds a single new command. The problem is that the update is an additional $1.99! Here is the problem with this...because of it's already low amount of commands, it would take hundreds of dollars in updates before it's usable for more than checking the weather or movie times. In addition, why should I have to pay for bug fixes?
I posted a 1 star review about this whole situation, and I noticed that 3 other people also posted about it. ALL of our reviews are gone this morning! No wonder why BlackBerry is going broke! AVOID this app and save your money.
05-08-2012 06:17 AM
05-30-2012 01:29 PM
About the same happend to me with a "product" from Skylab Mobilesystems.
I bought a 9.90 App "germany offline GPS map".
After download and test, I found that this app is not usable - its a ripoff:
All maps a openstreemap based - detailed, but slow
with the download you only get a very rough map - everything else has to be downloaded from OSM
naviagation, zoom etc. is slow, unusable.
All in all far away from a replacement for a paper map, and far away to justify a 9.90 price.
if this had beed a $1 application I could understand the missing features. For $1 you get something which downloads already free availible maps on your device. But 9.90 suggests this is a premium product - which is it not.
I uninstalled the application and posted a negative review. It was online for a few days, but now has vanished.
the other reviews for this program are 100% positive.
If skylab mobile system found my review inapropriate there had been ways to contact me, or, they could issue a refund. Nothing happend.
I can only advise not to buy anthing from this company, or only if you can try out a demonstration version (which AFAIK ist not avilible for any of their products).
06-21-2012 01:22 PM - edited 06-21-2012 01:23 PM
"Skylab Mobilesystems Ltd. is an official BlackBerry Alliance member of RIM's Independet Software Vendor (ISV) Program." -- This is a shame, Skylab Mobilesystems' membership in the BlackBerry Alliance should be revoked as they only drag RIM down.
07-01-2012 04:34 PM
09-22-2012 03:26 PM
I was also not smart enough to read this website first and learnt my lessen by paying 10 EUR to these frauds sitting in Skylab Mobilesystems Ltd.
I downloaded the Germany On-Device maps by paying 9.9 EUR by seeing that on app-world it had 5 star rating. but its a **bleep** application. Moreover when I posted a reviews, they deleted my review within 5 minutes. and I am no longer to re-post any reviews.
I am more annoyed with RIM because Skylab are official parter of RIM.
RIM: is this the only way left for your management to easrn mone, to cheat your hardcore fans who still prefer RIM over other tablets and mobiles, only becuase we love RIM. But sorry, NOT ANY MORE: