03-09-2013 10:26 PM
When I erase a chat, allways the conversation was erased but sometimes the name and a blank open chat of the person with whom I was chatting still open in my phone, pls, somebody knows whats is the problem?
03-12-2013 04:04 PM
Welcome to the BlackBerry Support Community.
To clarify - Does the chat with this contact appear in your chat list with a green icon but appears as blank?
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03-13-2013 11:03 AM
yes it appears as blank,
for example, some times I erase the chat and close the window of that chat, and when I check again the BBM, i can view the last chats, and the name of the person with whom i was chatting, but that window appears in blank,.