Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Posts: 1
Registered: ‎07-12-2009
My Device: Not Specified

Password Forgotten



I have a blackberry curve and I have forgotten the password to login to it.  Why am I such an **bleep**?  Well I got a new blackberry through work and have not used this one in over a year.  My wifes broke so I figure I would get this one running for her.  After getting it charged up it seems to be running just fine, BUT I CAN NOT FOR THE LIFE OF ME REMEMBER THE PASSWORD.  My name shows up on the screen, so I would be willing to go into a store get help, but before I did that I figured I would check to see if anyone here knows what I can do.  I don't care if I wipe out all the data, but I also don't have any of the original packaging, etc.




Forums Advisor III
Posts: 1,388
Registered: ‎05-29-2009
My Device: 8330

Re: Password Forgotten

Welcome to the forums tlaughton Smiley Happy


If you have forgotten your password and don't care if the device gets wiped, just keep putting in a wrong password. After several attempts (usually 10) the device will wipe itself and should be password free!

Please remember to:
1. Mark Accept as Solution on the appropriate post once your issue has been resolved
2. Give Kudos to helpful posts (click the star next to the post)
Thanks Smiley Happy
Hall of Famer III
Posts: 59,066
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: Password Forgotten

Hi there!


Indeed, you are out of luck. See this KB...there is no back door password:




Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................