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New Member
Posts: 2
Registered: ‎02-24-2009
My Device: Not Specified

Password Keeper: Uncaught exception: 75 >= 75

Got new BlackBerry 8800 in mid-2007.  At times when I save an existing Password Keeper item, the message "Uncaught exception: 75 >= 75" appears and then the item is deleted.  Obviously very frustrating when I lose critical information.  I cannot discern a pattern.  I believe sometimes "74" was in place of "75."
Developer
Posts: 5,339
Registered: ‎09-20-2008
My Device: ***
My Carrier: ***

Re: Password Keeper: Uncaught exception: 75 >= 75

Backup your device information via BB Desktop Software.

 

Use "Advanced" feature to backup only these things which are necessary.

 

After that wipe the device memory.

 

Go to Options - Security Options - General Settings

 

Open menu and select: "Wipe handheld"

 

After that check Password Keeper. It should work.

 

And restore your saved data.

 

 

New Member
Posts: 2
Registered: ‎02-24-2009
My Device: Not Specified

Re: Password Keeper: Uncaught exception: 75 >= 75

tbilisoft,

 

Thanks for the quick reply.

 

I performed all steps to the letter.  Issue occurred again when I saved changes to an existing Password Keeper item.

 

Any more ideas?  I know two people who received 8800 models when I did and they don't experience this issue.

 

 

Thanks,

Dirge