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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎08-18-2014
My Device: BB 9930
My Carrier: Movilnet

Password Keeper access PW doesn't work

I'm having problems accessing my Password Keeper file. I have never changed my PW since I set it up. I have tried to access 6 times today and no matter how acrefully I have written my PW it won't recognize it. All I have been able to find out is that if I go up to 10 tires I will loose all the information. Does anyone know what to do to re-set the PWK's PW without erasing my info, or is there an alternate way to access all my info?