Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
New Contributor
Posts: 2
Registered: ‎03-21-2013
My Device: Curve 9320
My Carrier: Orange
Accepted Solution

Password Keeper content restore from BlackBerry Desktop Software Back-up

Hi,

 

I needed to wipe my BB in order to redo Enterprise activation. I did a back-up prior to wiping my device.

 

After Enterprise activation I did the Restore however the Password Keeper content was not restored.

 

How can I restore it?

 

Thank you, Martin

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Password Keeper content restore from BlackBerry Desktop Software Back-up

Hello Martin06

 

Welcome to BlackBerry Support Forums

 

Please try this Knowledge Base regarding your problem :

 

KB11545  : Unable to restore the Password Keeper database

 

 

Good luck.

 

 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Highlighted
New Contributor
Posts: 2
Registered: ‎03-21-2013
My Device: Curve 9320
My Carrier: Orange

Re: Password Keeper content restore from BlackBerry Desktop Software Back-up

Hi, thanks for the welcome and a big THANKS for the solution.

PK content is now restored.

Martin
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Password Keeper content restore from BlackBerry Desktop Software Back-up

Hello Martin06

 

 

You are most Welcome .. Enjoy Smiley Happy

 

 

 

Cheers !

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.