Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎04-03-2012
My Device: 9800
My Carrier: 6047908180

Password Keeper

How do I transfer my password keeper data from my BB9530 to my new BB9800.

Posts: 79
Registered: ‎01-28-2012
My Device: Playbook
My Carrier: Mobilicity

Re: Password Keeper

Use the desktop manager to "transfer devices." or backup the 9530 and do a partial restore to the 9800 and select password keeeper data
If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.
If your issue is resolved, don't forget to click the Solution button on the resolution!
Posts: 1
Registered: ‎11-21-2012
My Device: Torch 9850
My Carrier: Verizon

Re: Password Keeper

The solution above did not work for me. When I tried to select the PW Keeper application data to restore to my new phone, it said that dimmed data is read only and cannot be restored.


Can anyone help with this? I have 85 entries and the last time it took me several hours to manually copy the data on paper and then re-enter it on my new BB. Now I have a new BB and I am trying to avoid this. Thanks.

Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Password Keeper

Hi ny2va,


Welcome to the BlackBerry Support Community.

This KB article may help you out with transferring your Password Keeper entries to your new BlackBerry® Torch™ smartphone. "Unable to restore the Password Keeper database" http://bbry.lv/TJan6n


Let me know if this helps.



Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!