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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎07-23-2013
My Device: Bold 9900
My Carrier: Vodafone

Password Keeper

I have just upgraded my phone & am trying to access the password keeper on my Bold 9900 (this is my old phone). I know I am entering the correct password but i am on attempt 8/10 & it keeps saying I am wrong. The only thing that is different since the last time I accessed the password keeper is that the SIM in the phone is now deactivated. Surely this should not affect the password to this app? Any suggestions how I might be able to access this?

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Password Keeper

Hey A_J_D,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


The Password Keeper has a user generated password, only the user can access this information due to built-in security.  There is no other way around this.


Let me know if you have any more questions.







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