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New Member
Posts: 1
Registered: ‎10-07-2009
My Device: Not Specified

Password Validation

I received a 'do not reply email ' supposedly from BB asking to validate my password. I did not do anything about it. Unfortunately, after receiving the BB email I hav not been able to send or receive email from that email a/c thru BB. Is this a genuine BB email? Should I go ahead and re-enter my password details?
Hall of Famer III
Posts: 58,181
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Password Validation

Hi and Welcome to the Forums!

 

That notification was likely legitimate. See this KB:

  • KB13137 How to re-validate your Windows Live Hotmail, MSN, and Bell Sympatico email integrations

 

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

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