01-28-2013 04:36 AM
Hi I am wanting to know why is my box icon greyed out when I try to disable my password when unlocking my handset. Starting to get quite annoyed with the password pop up and would like to disable it so that the handset locks and unlocks normally. Its under the General Password settings, allows me to change the password but not to disable it.
01-28-2013 05:23 AM
Welcome to BlackBerry Support Forums
Is it a Personal device or a Device from your Company ?
01-28-2013 05:31 AM
There are some IT policies set by any company which restrict this function , On a personal Device you won't see this feature.