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Contributor
Posts: 10
Registered: ‎06-21-2013
My Device: Bold 6 - 9790
My Carrier: Etisalat

Re: Password recovery answer?

I have used the set-up and then it requested for e-mail password validation which i typed in my new password but it keeps requesting for username, which i type in and then the password but it's still not accessible. Kindly advise.
Contributor
Posts: 10
Registered: ‎06-21-2013
My Device: Bold 6 - 9790
My Carrier: Etisalat

Re: Password recovery answer?

I went to set-up and clicked on the e-mail feature to be set-up but it says "The email set-up application is temporarily unavailabe. Try again later.
Posts: 94,235
Likes: 24,332
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Password recovery answer?

Try rebooting the device (powered on, remove the battery for a minute and replace to reboot) and try that again.

 

 

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Contributor
Posts: 10
Registered: ‎06-21-2013
My Device: Bold 6 - 9790
My Carrier: Etisalat

Re: Password recovery answer?

I have done thatseverally and it's still the same.
Posts: 94,235
Likes: 24,332
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Password recovery answer?

Have you called Etisalat technical support?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code