02-24-2014 11:18 AM
I've had a few Curve 9320's in the past, and have another one now, which upon entering the password, will seem to accept the password, however as soon as you press a button, it will bring up the UNLOCK/EMERGENCY CALL menu again. So the phone is stuck locked. The password is correct. Happened on a few blackberrys. Anyone have any idea?
02-24-2014 09:43 PM
Anytime random strange behavior or sluggishness shows up, the first thing to try is a proper reboot:
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
02-25-2014 11:08 AM
I recommend that you attempt to boot into Safe Mode:
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see what happens.
If the behavior ceases, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
But if the behavior continues in Safe Mode, then you may need to consider more drastic actions -- WIPE, OS Reload, BBSAK Wipe/Reload, and the "Bare Bones" OS Reload Process. To prepare, you should be sure that you have a full backup to your PC...please review the Backup link in my auto-sig on this post for instructions.
Good luck and let us know!