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BlackBerry® OS Smartphones

New Member
Posts: 2
Registered: ‎03-17-2013
My Device: 8800
My Carrier: Vodafone




I have bought a used Blackberry 8800 and started it with my SIM-card. At first I have entered the PIN. Afterwards I have to enter a password. This is not my PIN. Where can I get this password???


I have already reinstalled the OS to get rid of the password but it didn't help. 


The Blackberry is Vodafone branded.


Thanks for helping me.



Posts: 96,064
Likes: 24,621
Solutions: 6,420
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Password

You didn't create a security password on the device?


You likely bought a used corporate enterprise device with an IT Policy on the device requiring a password.


See the RIM Knowledge Base article here for information on how to remove an IT Policy. See the Method Three in the link:

KB14202 How to remove an IT policy from a BlackBerry smartphone

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