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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-05-2011
My Device: Blackberry torch
My Carrier: ATT


I had assigned my password on my new Blackberry torch but now forgotten.  I was previously receiving all emails fine but now I received an error that said that they are not being delivered and to go to setup and re-enter password to validate.  I went into set up and tried over and over different passwords but it does not accept any but it does not limit the amount of times that I can enter.  I even tried to enter "blackberry" where I saw solved someone else's problem but that did not work as well.  Any ideas????

Forums Veteran I
Posts: 2,077
Registered: ‎10-10-2010
My Device: Priv
My Carrier: Three UK

Re: Password

If you go to your carriers BIS website there should be a link there to reset your password.

Posts: 95,816
Likes: 24,597
Solutions: 6,409
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Password

There is no default "blackberry" as a password.


The email is asking you to change the password ON your email account to revalidate it, and subsequently you must make the password the same on your BIS account.


  • Is it Gmail?  See this >>  Article ID: KB04792Unable to receive email from an integrated Gmail account on the BlackBerry smartphone
  • Is it Hotmail/LiveMail/MSN mail? See this >> Article ID: KB13137How to re-validate your Windows Live Hotmail, MSN, and Bell Sympatico email integrations

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