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01-02-2013 05:51 PM
Help me please, i have taken over my mums phone curve 8520, im on payg everytime i try to download a game i get this message There was a problem connecting to the payment system. Your transaction has not been processed. Please try again later (Error Id: 13000)" ... there is plenty of credit on it, i set up this account on here, in my name the payment section is in my mums name, it is set up for 02 pay as you go, in the payment section its got my mums email and pass word still, as i dont know how to change the email setting or password, it has worked previously as i have purchased a game but that was before i signed up to this page, since then i have had nothing but problems as i posted another problem a few days ago, as it seems you cant actually talk to anyone at blackberry, its just forums very frustrating, as i first of all went on app world for a game buy 1 get 2 free, ive not had the 2 free yet, still no responses from my previous message, why cant you just speak to somebody or have an online chat room with someone from blackberry to help us can someone please help me
01-03-2013 12:20 AM
here is a workaround for that error:
07-15-2013 12:19 PM