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BlackBerry® OS Smartphones

Posts: 29
Registered: ‎07-27-2012
My Device: blackberry 9000
My Carrier: vodafone

Payed BIS but BBM not working?

Hi my name is keaton and I own a bb 9000, a few minutes ago I updated my BIS as yesterday at midnight it was suspended and couple of days before vodafone were sending texts saying 'we will try and take your BIS from your credit tomorrow' but because I had no credit it was suspended. So i bought the BIS, but bb app world works but BBM doesn't work so I really need someones help. I have already restarted from a battery pull many times and still nothing HELP!!!!!

Guru II
Posts: 22,037
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS; PlayBook w/OS
My Carrier: AT&T

Re: Payed BIS but BBM not working?

Appworld works without BIS. It sounds like your BIS plan hasn't been fully provisioned. Talk to Vodafone and make sure it's provisioned properly.

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