03-09-2013 11:01 PM - edited 03-10-2013 12:02 AM
Playbook running OS 184.108.40.2066.
I've bought a few apps before using the same Paypal account (no changes in email, password, or credit card). After each purchase I cancelled this preapproved nonsense in my Paypal settings. It didn't cause any problems then. My Paypal works correctly (tested today on eBay). For some reason I'm not able to make a purchase on BB AppWorld.
I'm trying to buy Play-a-Book (an App for audiobooks). When I click on "Purchase" and sign in with my BBID I get "Confirm Purchase" dialog box. Clicking "Buy Now" gives error 569013 but when I try to modify Paypal information buy typing my Paypal password I get "Problem encountered with Paypal authorization. (Error 580023)". Typing, as a test, incorrect password lead to "Invalid Paypal email address or password".
I've tried the procedure described in KB19753 (both: on my Playbook and PC). On Playbook error 580023. On PC after step #4 (Click Pay with PayPal) nothing happens (the page remains unchanged). I normally use Firefox (and even disabled most addons and installed AppWorld plugin) but exactly the same happens in IE and Opera.
I've spend last 3 hours trying to solve this problems. Does anyone have an idea what to do next? I may try Amex gift card when I get one as a rebate.
03-10-2013 02:08 PM
For some unknown reason I was able to make the paypal payment today. 569013 error was still there but error 580023 did not come up this time.
....but I have to cancel the preapproved payment plan (sigh).
03-10-2013 02:33 PM
03-10-2013 09:43 PM
Thanks for your response.
I understand how the preapproving works but I simply don't like. I always log in into my Paypal account and delete the BB preapproval when I'm not going to make any purchase in the near future, so this time the record was clean as usual. I almost (fortunately my bank called me before sending the payment) got burned by another company years ago (so nothing to with BB) and I've been extra careful since then. I also don't see how it is necessary for BB AppWorld to function properly. That it is done behind the customer's back doesn't help the case either. You learn about after your first purchase in an email from Paypal which is easy to miss among various payment confirmations. You must find out by yourself how cancel it in Paypal but you CAN'T remove it from your BB account (you can only switch to different real Paypal account). And why the ridiculous $1,500 limit (though it is not clear how much exactly it is)? Next time I will try to use a prepaid credit card.
I'm using the Playbooks (my wife has another one) because I paid a nice sum for them and I'm not going to spend more money on tablets right now. So I'm stuck with my Playbooks but BB lost my trust because of the preapproving issue; the same with Paypal (although I really stopped liking them some time ago for other reasons).
It does not belong to this thread but just to vent my opinion: I'm also disappointed with the scarcity of good applications, especially: GPS apps (even so-so), decent web browsers (i.e. with selective flash, java script, cookie, and ad blocking, and better bookmark management), or media players (not impressed with KalemSoft). There is not even a trace of a rudimentary firewall (for any real control of what my apps are doing). So far only Book Reader is a pleasant surprise.
Oh! And the lack of Delete key in the onscreen keyboard is irritating (cursor arrows could be also useful sometimes)!
03-11-2013 09:18 AM