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Registered: ‎02-16-2009
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Pearl 8100 series.. Connects to PC, but not dashboard mgr

Hi, i bought an 8110 and im trying to upgrade the software. I downloaded the latest version... 4.7 i believe of the blackberrydashboard software and its up and running. When i try to do anything in the menus it asks me to choose my device and enter password on the pop up box. Nothing is in the drop down list of devices. I plug my phone into the usb port and wondows automatically connects it and tells me it is recognized and ready to use. Any know how in the world i get the phone to connect to the blackberry manager? thank you