03-12-2009 11:34 AM
03-13-2009 01:57 AM
Try upgrading the device software, follow this link
03-30-2009 01:22 AM
I have the same problem after 3 months of using the Pearl 8100. I've updated and reloaded the OS many countless times. That does not fix the problem for me. It constantly restarts by itself. Each time that I reload the OS, it loads after restarting itself atleaset 20 times. Then after a minute it restarts again, then goes into the restarting cycle for another 10mins.
I've looked everywhere for a solution, anyone please help?
04-06-2009 06:13 AM
08-14-2009 12:08 PM
Mine did the same thing - restarting over and over again. Wouldn't stay switched off either - I had to take the battery out. It also started auto dialing numbers from my address book seemingly at random......
I cured it by throwing it in the bin.
09-16-2009 01:13 PM
i have also had the same problem with my bb8100 pearl i have had it since aug and cant get the full use of it. i just got a soln in another forum about replacing the battery or format the memory card, the latter i have already done. I guess you guys can replace the battery like i will do and see if this works.
09-17-2009 09:41 PM
09-18-2009 08:39 AM
I had my Pearl for a year and was very happy with it until it started doing this over the last 2 months. I have tried many of the suggestions on the forums and none of them have worked.
This is obviously a known problem (if you read the forums other models have the issue too) so why haven't Blackberry done something about it?
As it stands they are going to lose customers and their reputation!
I for one have been advising people against buying a Blackberry and can't wait for my contract to end in another 5 months when I will change to an iphone!