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New Member
Posts: 1
Registered: ‎05-31-2010
My Device: pearl 8120
My Carrier: orange

Pearl 8120 - email setup problem-pls advise

Hi everybody,

 

I bought my bb via ebay - unlocked,new. I cant setup my email, as it only has 2 options:

1/ setup using bb enterprise server

2/ skip email setup

 

missing the option setup /add new email address for bb internet email

 

i am a private person with no enterprise password, is there something i can do to make this work?

my seller has no clue what i´m talking about, replaced the phone and it has the same problem

 

thanks a lot

Erika

Super Contributor
Posts: 366
Registered: ‎07-28-2009
My Device: Bold 9700
My Carrier: Rogers

Re: Pearl 8120 - email setup problem-pls advise

Firstly, do you have a BlackBerry Data Plan (or whatever your service provider calls it)? 

If you do not, then you will not be able to set-up an email until you get the BB Data Plan. 

 

If you do have a BB Data Plan, then if your service provider works like mine, you need to log in to the service provider's website and add each email you want pushed to your BB. 

New Member
Posts: 1
Registered: ‎06-03-2010
My Device: Pearl 8220
My Carrier: Rogers

Re: Pearl 8120 - email setup problem-pls advise

i have the same problem i can not find out how to add an email on rogers.com or on my phone

Super Contributor
Posts: 366
Registered: ‎07-28-2009
My Device: Bold 9700
My Carrier: Rogers

Re: Pearl 8120 - email setup problem-pls advise

 


punkcobi wrote:

i have the same problem i can not find out how to add an email on rogers.com or on my phone


 

On rogers you need to log in to this page and add each email you want pushed to your BB: 

http://rogers.blackberry.com  

 

Other than that, if you need help, the technical service for BB at Rogers is actually quite good, so give them a call and they'll sort you out. 

 

Cheers! 

New Contributor
Posts: 4
Registered: ‎07-24-2012
My Device: 8520
My Carrier: RIM

Re: Pearl 8120 - email setup problem-pls advise

Pls,I just bought a new BB,I want to set up email but it is not co-operating. What can I do?
Hall of Famer III
Posts: 57,550
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Pearl 8120 - email setup problem-pls advise


Maryteetee wrote:
Pls,I just bought a new BB,I want to set up email but it is not co-operating. What can I do?

Hello,

 

Please add some details..."not co-operating" is inadequate to even make any guesses. What exactly do you try? What exactly happens with what you try? Are there error messages? If so, what are they (exact, complete, including punctuation please)?

 

Details always help us to help you better.

 

Thanks and let us know!



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