Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Contributor
Posts: 21
Registered: ‎01-06-2009
My Device: Z10
My Carrier: AT&T

Pearl 9100 Reboot / Application Error 523

My AT&T Pearl 9100 started going haywire last week after I let the battery die.  After charging rebooting, the screen would not respond (i.e. - frozen).  Rebooted a couple more times, and finally got the cursor to move, but not all icons responded - some would, some wouldn't.  After rebooting a few more times, everything seemed normal.  But, the battery drains down in just a few hours, or overnight even when turned off, and I have to go through the whole cycle again:  reboot 4 or 5 times, then it starts working.

 

Sometimes, I get the white screen with "Application Error 523", and have to go through the reboot cycle again.

 

Here's the device software info:  Release 5.0.0.1528 (platform 6.2.0.101 / OS 5.0.0.921)

 

Any ideas?

Thanks!

 

D Wells

Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Pearl 9100 Reboot / Application Error 523

I don't have much ideas. I suggest you upgrade the OS of your device.
You can either upgrade to a higher OS5 version, or to an OS6 version.

I recommend OS5 because the home screen management makes more sense in my opinion.

But if I were you I would go for OS6 because the browser is so much better. And fixes many issues from OS5.



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
Posts: 6
Registered: ‎10-17-2011
My Device: Pearl 3G 9100
My Carrier: Airtel

Re: Pearl 9100 Reboot / Application Error 523

[ Edited ]

 

Have you already tried the following steps to reload your device software ?

1. Verify that the Desktop Manager and BlackBerry Device Software are installed on the computer.
2. Remove the battery from the BlackBerry. Do not re-insert.
3. Connect the BlackBerry to the computer.
4. On the BlackBerry Desktop Manager main screen, click Application Loader.
5. Click Start.
6. Click Options to select applications to be installed.
7. Click Next.
8. Click Next.
9. Click Finish.

10. When the application load starts, re-insert the battery into the BlackBerry.

New Member
Posts: 1
Registered: ‎10-18-2011
My Device: Pearl 9100
My Carrier: Virgin Mobile Canada

Re: Pearl 9100 Reboot / Application Error 523

I have a similar problem but I also can't connect my Pearl to Blackberry desktop software.

New Contributor
Posts: 6
Registered: ‎10-17-2011
My Device: Pearl 3G 9100
My Carrier: Airtel

Re: Pearl 9100 Reboot / Application Error 523

Have you already tried the following steps to reload your device software ?

1. Verify that the Desktop Manager and BlackBerry Device Software are installed on the computer.
2. Remove the battery from the BlackBerry. Do not re-insert.
3. Connect the BlackBerry to the computer.
4. On the BlackBerry Desktop Manager main screen, click Application Loader.
5. Click Start.
6. Click Options to select applications to be installed.
7. Click Next.
8. Click Next.
9. Click Finish.

10. When the application load starts, re-insert the battery into the BlackBerry.

 

Follow these steps it will sure work.

Highlighted
Contributor
Posts: 14
Registered: ‎12-05-2008
My Device: 9100
My Carrier: T-Mobile

Re: Pearl 9100 Reboot / Application Error 523

you cant select "application loader" unless the desktop manager software recognizes the device. It wont recognize my device, because it is stuck on the boot screen.
- BlackBerry 9100 V5.0.0.921 ( Bundle 1528, Platform 6.2.0.101 )

- BlackBerry 9100 V5.0.0.882 ( Bundle 1468, Platform 6.2.0.93 )

-Blackberry Desktop Manager version 2.4.0

-Mac OSX 10.6.8