09-16-2012 05:43 PM
I have started using my wifes old Pearl9105 for my work provided SIM.
I can make and receive calls and texts ok.
However when I try to connect to WIFI I get " Failed to associate with the network"
The router is seen and the profile saved.
The router does not have MAC filtering enabled
The router sees the device and shows the correct MAC
The WiFi connection shows as on but has a white dash next to it and not a green tick.
I have tried powering down the router and removing the device battery with no success.
The device also shows the 3G or EDGE symbol, but does not connect to the APP store or the internet
Please can you advise what actions I need to take to correct this.
Many thanks in advance for your time.
09-19-2012 03:36 PM
Hi Nefish and welcome to the BlackBerry Support Community Forums!
Do you have a BlackBerry® data plan configured for your BlackBerry® smartphone? A data plan is required to access features such as BlackBerry App World™.