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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎09-16-2012
My Device: Pearl 9105
My Carrier: BTMobile

Pearl 9105 - No Data Services WiFI or Other - Please Help

Hello all,

I have started using my wifes old Pearl9105 for my work provided SIM.

I can make and receive calls and texts ok.


However when I try to connect to WIFI I get " Failed to associate with the network"

The router is seen and the profile saved.

The router does not have MAC filtering enabled

The router sees the device and shows the correct MAC

The WiFi connection shows as on but has a white dash next to it and not a green tick.

I have tried powering down the router and removing the device battery with no success.


The device also shows the 3G or EDGE symbol, but does not connect to the APP store or the internet


Please can you advise what actions I need to take to correct this.

Many thanks in advance for your time.


Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Pearl 9105 - No Data Services WiFI or Other - Please Help

Hi Nefish and welcome to the BlackBerry Support Community Forums!


Do you have a BlackBerry® data plan configured for your BlackBerry® smartphone? A data plan is required to access features such as BlackBerry App World™.






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