10-23-2009 10:32 AM
Welcome to the forums
Do you have a media card installed? Try removing it to see if that stops the random reboots.
What phone model do you have? 82xx, 81xx?
What device OS are you running? Options>About, 3rd line down says v4.x.x.xxx?
10-25-2009 06:52 AM
Have the 8220.
Smartphone V22.214.171.124 (platform 126.96.36.199)
Have just removed the media card just now as I was half way through a long text and the phone switched off again.
I have only had the phone since January this year.
10-25-2009 04:09 PM
Thanks for the info.
Have you installed any apps recently or upgraded the OS? Any other details that may be leading to this issue?
10-31-2009 11:28 AM
Try the following then:
Don't restore the backup until you have had the chance to use the phone for a while. If it still gives you trouble I would suggest getting replaced under warranty.
If it works fine, restore important databases (address book, calendar) only: http://www.blackberry.com/btsc/KB10339