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New Member
Posts: 1
Registered: ‎08-11-2009
My Device: Not Specified

Per the vendor I had to delete and reinstall the softwar...

[ Edited ]
Per the vendor I had to delete and reinstall the software. However when I go to reinstall it, it is no longer in my world and when I try to redownload it, I am asked to pay for it again. Order numebnr is (Removed personal information) and application is iTransitBuddy - New York
Message Edited by FozzyBear on 08-12-2009 01:12 PM
Hall of Famer III
Posts: 58,164
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Per the vendor I had to delete and reinstall the softwar...

Hi there!

To re-install your apps, please follow this section of the AppWorld user guide:


For more registration key information, see this KB:


In addition...RIM has released AppWorld version 1.1.0.15...it is highly recommended to be on that version.

Otherwise, your inquiry needs to be sent as follows. Go to this URL:

and fill out the form. Use, in the "Please select a component:" field, the AppWorld Billing/Payment selection.

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Cheers!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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