06-17-2013 12:06 PM
Recently, I used 9650 with OS 6.
Before I use 9650, I used 9000 with OS 5.
There's a personal email setting (google, yahoo) , for OS 5
No problems when I used OS 5
But when I used 9650 with OS6, I can't find a me nu to setting personal email.
There's only enterprise email.
What should I do to acces my personal email on my 9650 with OS6 ?
06-17-2013 12:38 PM
Generally, if you only see the Enterprise email activation, it's for one of two reasons: 1- You don't have BIS (BlackBerry Internet Service) activated on your monthly cell account or 2- Someone owned the phone before you and had an IT policy on it and didn't remove it with a security wipe. If either of these situations applies to you, either activate BIS on your account or do a security wipe.
I hope that helps you.
06-17-2013 08:02 PM
My BIS packet is full service
I try to wipe, but still don't show personal email setting.
In other forum, I found there's someone use OS5 on 9650.
Personal email setting can found.
Then, he try to upgrade to OS6, and personal email setting still keep, but cannot change.
Plis give me advice.
06-18-2013 09:22 AM
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code