Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
New Contributor
Posts: 4
Registered: ‎05-27-2008
My Device: Not Specified
Accepted Solution

Personal email icon gone on curve

Just got a new curve from ATT.  This is personal (no corp. IT).  I added two email accounts in the setup wizard (both gmail based accounts). 

 

After setup and both accounts working, I want to add additional accounts.  Problem is:

- no email setup icon in Blackberry Setup folder (only have setup wizard and bluetooth setup)

- if i go to setup wizard, my only options for email setup is for BB enterprise server or I want to skip email setup.

 

Any idea how I can get back/access the option to setup a personal account?  (the manual says it can support up to 10...).  I've see other threads saying corp. IT settings may block this, but I don't have those.

 

Thanks.

Highlighted
Regular Contributor
Posts: 51
Registered: ‎05-22-2008
My Device: Verizon 8330

Re: Personal email icon gone on curve

Did you setup the accounts on the unit or via the web interface :-

 

https://bis.na.blackberry.com/html?brand=mycingular

 

I recommend going to the above address, enter your details, setup the accounts again and resend the service books.

New Contributor
Posts: 4
Registered: ‎05-27-2008
My Device: Not Specified

Re: Personal email icon gone on curve

 

Whew. Thanks for the response.  You rock!  (I also book marked that page for future use. They should tell you about that gem...)

 

I originally set them up on the Blackberry itself via the setup wizard (email setup step).

 

Note- At first I went to the link on my laptop and it didn't work (entered my PIN and IMEI#s and got an error saying I could not access the my device via an HTML browser).  So go via device it you have this problem.

 

Regular Contributor
Posts: 51
Registered: ‎05-22-2008
My Device: Verizon 8330

Re: Personal email icon gone on curve

Glad that worked for you Smiley Very Happy
New Member
Posts: 1
Registered: ‎07-24-2008
My Device: Not Specified

Re: Personal email icon gone on curve

How can I do this on Verizon?  And what if my company owns the account and not me?