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New Contributor
Posts: 6
Registered: ‎01-21-2010
My Device: Pearl 8120
My Carrier: T-Moble pre-pay
Accepted Solution

Phone Book

Hello All

  My Blackberry 8120 just came in the mail, now I am at a point where I need to transfer all of my contacts from my old cell (Motorola Razr) which I have had for 3 years.


Note: I am using T-Mobile prepaid service.


Thanks to all, Lilbreez

Hall of Famer III
Posts: 59,066
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: Phone Book

Hi and Welcome to the Forums!



A few things to discuss...so bear with me...


1) Contrary to how others do things, RIM does not provide a desktop PIM. Others force you to use their PIM and only their PIM. RIM provides a conduit software that functions as a bridge between your chosen PIM and the BB. See this KB for compatible PIM's:

  • KB12268 Applications supported by BlackBerry Desktop Manager for synchronization


2) RIM provides a Device Switch Wizard to migrate from another SmartPhone to a BB...but only for compatible devices. See this KB:

  • KB05459 How to use the Switch Device Wizard to switch from another smartphone to a BlackBerry smartphone


3) If your old device is not compatible with the wizard, then RIM further provides the ability to import from ASCII and CSV files. See this KB:

  • KB04312 Create and synchronize with an ASCII export file
    KB11194 How to import contacts from an CSV file to the BlackBerry device
  • Sorry, but RIM provides no assistance on how to get your data out of your old device and into the ASCII or CSV format...that's a function of your old device.


So, your choice is, IMO, to keep using a desktop PIM to manage your data (and you should, IMO)...then choose a compatible PIM (from above). Then, get your data out of your old device and into the desktop PIM. Then, configure the BB to sync with the PIM:

  • KB17022 How to configure organizer applications for synchronization using BlackBerry Desktop Manager


Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

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New Contributor
Posts: 6
Registered: ‎01-21-2010
My Device: Pearl 8120
My Carrier: T-Moble pre-pay

Re: Phone Book

Hello sdgardne


 Thank you for your input. After reading your message. I tried using the csv system.  The name and phone number did transfer, but not the other information like address'.


  I did check and did update the software that came on the disk.  After running that software, only  the name and numbers transferred, leaving out the other information.


  I will continue trying. However, I have started re-entering the other information stored in my old phone.


Once again, Thank-You