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BlackBerry® OS Smartphones

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Posts: 1
Registered: ‎01-18-2012
My Device: Curve 8520
My Carrier: vo

Phone Fault or Software Fault

I have a curve 5820. After a power cut during which time my phone was charging some very strange things have happened. When I press the blackberry button the camera comes on rather than the phone apps menu. When I go to any other function such as text or e-mail and click the mouse to open or conduct any action the voice dialling menu comes up "say a command".

 

I have tried to turn voice dial off. Doesn't work.

I have tried taking the battery and sim out - doesn't work

I have tried uninstalling and reinstalling the operating system - doesn't work

 

I strongly suspect this to be a hardware issue - can you advise