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Posts: 2
Registered: ‎11-12-2008
My Device: Not Specified

Phone Freezes when using Address book

Most times when I try to open my address book my phone freezes and I need to take the battery out to unfreeze it. Sometimes it doesn't freeze there is really no way to tell when it is going to happen. Does anybody else have this problem and if so what did you do to fix it? I'm guessing I just need to take it back since I just got it, but if there is any advice out there I would appreciate it.
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Posts: 94,466
Likes: 24,383
Solutions: 6,348
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Phone Freezes when using Address book

Look at Options > About, third line down beginning with a "v.4.xxx"
What is the file free number?

 

Also, do you have content protection enabled on the contacts? (Options > Security > General Settings)?

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