09-05-2008 01:49 AM
Everytime i text message, make a phone call, get off the internet my phone resets itself or turns off. i have updated, i checked the sim card, put a new battery in it and for some reason i cant get the desktop manger to download on to my computer. I dont know what to do, need help!
09-05-2008 02:00 AM
Hi and welcome to the forums!
You may have a memory problem.
Do you have a lot of third party applications on your BB weather, icall,bbalerts etc?
I do not know your experience level, so if you know this I'm sorry but please read and let me
know if this applies.
Most people close the applications by pressing the escape or red key. This does not close the applications.
Each application has a CLOSE option. For instance if you are in the calendar hit the menu key (spotted key) and scroll down to the bottom CLOSE is listed. Go through each application and press close. Go into the browser press menu and options select cache operations clear all categories and hit escape it will say cleaning memory.
Go to options - security - memory cleaning - enable it. The BB will now clean memory when idle for 5 minutes.
you will have an icon on you screen for memory cleaning make sure you press it. Make sure you use the CLOSE button each time you are done with an application.
If you follow these steps and keep up with your memory your phone will operate smoothly.
Please let us know if you need help with any of the steps.
09-05-2008 09:22 AM
09-05-2008 09:25 AM
Please send me the file free and file total numbers in OPTIONS-STATUS
09-05-2008 10:06 AM
09-05-2008 10:21 AM
i updated it using the desktop manager, i dont really understand the updates now that they changed how u update, i have T-Mobile and i use to just go to T-mobile and update through them.
09-05-2008 10:27 AM
09-05-2008 10:46 AM
Is your phone under warranty? There is no fix that we can enable on the phone, we have reloaded the os, done a soft reset,checked and verified it's not a memory problem. From the BB side, there is nothing left to do. It is time to deal with the carrier. I hate to tell you that,but that is what it comes down to.
While this is not the answer you are looking for, it is not from lack of trying!
Please take a minute for the following:
Please resolve the post using the green kudos's box. Simply check the post that had
your answer in it. Thanks!
If you need more info or help, we can open a new thread.