10-27-2012 02:53 PM
As above really. Not done anything to it i.e water damage or dropped it. Just started today and has done it about ten times now. Kinda getting annoying, any help much appreciated
11-01-2012 08:07 AM
Welcome to the forums.
The first test I would suggest would be to try a different battery. If that does not correct your issue then we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo