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New Member
Posts: 2
Registered: ‎10-20-2012
My Device: Blackberry 9790 Bold
My Carrier: O2

Phone calls - Can't hear anything unless on Speakerphone or Headset

When making or receiving calls, I found that they could hear me, but I couldn't hear them unless I was using Speakerphone or Headset.

 

To solve it, I plugged in the Headset and made a call. While on the call, I used the BlackBerry button to select 'Activate Handset'.

 

This cured the problem.

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Phone calls - Can't hear anything unless on Speakerphone or Headset

So if your issue has been solved, click the Options at the top right of your post and mark the post as Solved. 

 

Doing this will allow others with the similar issue to easily find it for resolution of their situation.  Smiley Happy


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



New Member
Posts: 2
Registered: ‎10-20-2012
My Device: Blackberry 9790 Bold
My Carrier: O2

Re: Phone calls - Can't hear anything unless on Speakerphone or Headset

When I click Options, there is no 'Solved' option.

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Phone calls - Can't hear anything unless on Speakerphone or Headset

That's strange.  Smiley Sad

 

Either way, if your issue has been solved, we're happy for you.

 

 

Cheers.  Smiley Happy


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



Visitor
Posts: 1
Registered: ‎06-17-2013
My Device: torch 9810
My Carrier: Airtel Nigeria

Re: Phone calls - Can't hear anything unless on Speakerphone or Headset

Yipeeeeeeh!!! It worked.I tried it,I can now hear with my handset.