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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎04-18-2013
My Device: blackberry bold 9790
My Carrier: O2

Phone cuts out

Right I have a bold 9790 and my phone suddenly cut out then some times the phone doesn't turns back on for about a day do you no what is the problem  

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Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Phone cuts out

I don't know what the problem is but it sounds like you should reload your OS.
To do this, plug your phone in to BlackBerry Desktop Software and click Device at the top of the software then click Restore. Choose the most recent restore point and load it.


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