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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎09-07-2010
My Device: 8830 Global Phone
My Carrier: Sprint

Phone dead

My 8830 Global Phone is one year old and has worked perfectly.  I removed battery and reinserted and phone will not reset and open.  The battery is charged, phone is on and red message light (upper right corner) continues to blink 3-4 times each interval.  Any suggestions, Sprint kiosk was not helpful.  Thank you!

Guru II
Posts: 22,041
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS; PlayBook w/OS
My Carrier: AT&T

Re: Phone dead

I'm afraid you're going to have to do this:




Then download and reload the software by following the instructions from here:





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