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BlackBerry® OS Smartphones

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New Contributor
Posts: 2
Registered: ‎01-09-2012
My Device: blackberry bold
My Carrier: telus

Phone device doesn't light up, darken automatically

Further to that, when the keypad is locked it automatically unlocks after a few moments.

 

My other devices would automatically light up when I remove device from jacket, now its on all the time and I am constantly dialing numbers unknowingly.

 

Please help and much appreciated!

 

1cc

Guru II
Posts: 21,612
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Phone device doesn't light up, darken automatically

Do you have any 3rd party applications installed? Some applications will cause this type of behavior.

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New Contributor
Posts: 2
Registered: ‎01-09-2012
My Device: blackberry bold
My Carrier: telus

Re: Phone device doesn't light up, darken automatically

Hmmm, 3rd party?

 

I guess I have several.  When you write 3rd party, I have gotten them all from the BB apps list, so presumably many others would have these.  I don't have very many though as this is justa business tool.

 

I'll check by doing a few deletions and advise.

 

Thank you for your assistance.

 

1cc