09-07-2008 12:45 PM - edited 09-07-2008 02:11 PM
My black Berry Pearl is doing some strage things, I really need some assistance on this.
My phone keeps going to vibrate when I have it set for something else, it keeps clearing my call log, sometimes it doesn't ring, when I send text messages the other person doesn't always get them, and sometimes it will not let me play my music (This includes the sample song). I find I have to turn off and then back on the device for the music to work.
The support page say that the phones don't automattically delete call logs. Well, unless the phones has low memory. I checked for the low memory 'requirements' and found that my phone normally has more than enough.
I checked for the music issue and all I could find were the format issue, all my songs are of the correct format.
Also, with the vibrate thing, the page says a shortcut to change to vibrate from the defualt setting is to click the '#' key, but this occurs withoutme pressing buttons. Also, I do not have the Do Not Disturb feature enabled.
I can't find an answer to my text message problem.
Solved! Go to Solution.
09-07-2008 09:35 PM
We did try that, but it didn't work. We even took it to the store; the gentleman there did a reset. However, it started up again shortly after we left.
I just got back and I have a new phone now. The people at the store couldn't diagnose the problem. Thank you anyways.