03-18-2013 12:50 PM
My Curve 9360 Has been dropping out and shutting down after about a 15 minute lenght phone call. Battery was @ 62%. Have to wait about an hour and remove Battery then it will come back on. Whats the Fix?
03-18-2013 01:45 PM
Welcome to BlackBerry Support Forums
I think the problem is with your on device battery meter, you can try a few more battery pull restart , which may fix this issue Or you have to reload your Device Software , for help refer to this Knowledge Base :
KB03621 : How to Reload BlackBerry Device Software and application using BlackBerry Desktop Software
But I assume is Battery is good enough.
03-19-2013 01:42 PM
That's Great ! .. It nice to hear that you're able to figure the cause of your problem