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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎12-06-2012
My Device: blackberry curve 8520
My Carrier: digicel

Phone frozen

My phone has been freezing and I have been constantly restarting it. I recently replaced the touch pad on my phone and it has stopped scrolling. A yellow star has appeared at the top of my screen. What does it mean? And can it be fixed?

Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Phone frozen

Sounds like the phone is having some other hardware relates issues.  Can you take it to a repair shop?  I don't think a software reload will help in this case.  An exchange may be the best option.

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