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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎12-28-2013
My Device: Bold 9700
My Carrier: IDEA
Accepted Solution

Phone hangs

Hi..upgraded software from OS5 to OS6 on my Bold 9700. The phone now hangs and I have to remove the battery to restart. This happens every 30 - 50 min.....Pls help

Elite II
Posts: 8,981
Registered: ‎01-05-2009
My Device: BlackBerry PRIV
My Carrier: Rogers

Re: Phone hangs

[ Edited ]

Despite what BlackBerry says, the Bold 9700 really doesn't have enough onboard RAM to properly run OS 6. As long as you keep it on your phone, you're going to run into freezing and constant lagging no matter how many battery pulls you do. I highly recommend reverting back to OS 5.



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