02-22-2013 03:51 AM
My phone wont switch on. Yes it shows the red light but during the start up it just shows the battery icon with the cross through it. i have the bold 9900. Yes i have tried everything, my phone wont connect to the blackberry desktop and i've tried the app loader thing, ive even tried dropping it
If anyone has any new ideas please do let me know because i am having a panic attack right now, i miss my baby(phone)
02-22-2013 12:39 PM
Hi and Welcome to the Community!
Hopefully dropping it has not permanently damaged it!!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!