04-16-2013 09:17 PM
I dont know if it matters, but I'm with AT&T
I have the Torch 9810. Randomly today, it shut off. When I took the battery out and went to turn it on, a white screen appeared...
The message said :
For further information, please visit: www.blackberry.com/102
then it says RESET, which you can click. I did, it does the same thing.
When going to the web address, it says page not found.
Anyone have this issue? Is my phone just done? Time for a new? Any way to fix it? What caused it?
Thanks for any help!
04-17-2013 10:42 AM
Hi and Welcome to the Community!
Here is a KB that discusses that error:
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!